Terms of service

Welcome to Soul String's terms of service! By using our services, you agree to the following terms and conditions:

1. Services include demo/review videos, social media content, and lessons. We aim to provide high-quality service to all our customers.

2. All product prices are listed in GBP and include applicable taxes. We reserve the right to change prices without prior notice.

3. We offer a three revisions for every piece of content. Further revisions may incur a fee.

4. Videos can be provided in MP4 format prior to posting.

5. Our lessons are booked on a first-come, first-served basis. Cancellations must be made 24 hours in advance for a refund.

6. We respect your privacy and will not share your personal information with third parties without your consent.

7. By booking a service, you agree to these terms. If you have concerns, please contact us before proceeding.

8. Review Process

   My YouTube channel prioritizes honesty and what is "best" for the viewer. Every video aims to inform viewers, helping them make smart gear choices. My review videos include product demos and my honest opinions. Any negative aspect will be pointed out with an impartial opinion. 
   
   9. Pricing & Payment

   Pricing Structure: My rates may increase as my schedule fills. Check my website or contact me for current pricing.
   
   Payment: We'll agree on payment terms before I start working on your project.

   10. Shipping & Product Handling

   Shipping Costs: You're responsible for shipping costs and any import fees.

   11. Product Use: Products sent for review might be used in other videos, which won't cost you extra. If products need to be returned please advise by contacting me.
   
   12. Project Timeline

   The time it takes to create a review video varies, on average the minimum is 4 business days. Contact me if you have a more urgent deadline. 

By using our services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.